VITANOVA
Refund Policy
Last updated: September 17, 2026
90-day money-back guarantee
We want you to be happy with your purchase. If you’re not satisfied, contact us within 90 days of delivery and we’ll refund the purchase price of your product.
How to request a refund
- Contact us through our Contact page with your order number and the product you’d like refunded.
- Our team will reply with next steps, including any return instructions.
- Once approved, refunds are issued to your original payment method. Depending on your bank, it can take 5–10 business days to appear.
Shipping costs
Original shipping charges are not refundable. If we ask you to return a product, we’ll explain how return shipping works for your order.
Damaged or incorrect items
If your order arrives damaged or incorrect, contact us within 14 days of delivery and we’ll send a replacement or issue a refund.